UAE’s kiosk pioneers since 1997

The MBME kiosk universeengineered end-to-end

We design, manufacture, deploy, and operate bespoke self-service kiosks for payments, government services, travel, and retail—running the region’s largest private network with 4,000+ touchpoints.

Model showcase reelLive demo
Explore our signature kiosks, including the Americano, Ultra, and Compact model.
19+ years
Self-service mastery since 2007.
4,000+
Active touchpoints forming the UAE’s largest private network.
90M+
Annual Transactions processed annually across MBME touchpoints.
3.2M+
Monthly Consumers served through MBME kiosks.

Vertical integration. Infinite possibilities.

MBME controls the entire kiosk value chain: hardware atelier, software development, service aggregation, and operations command, delivering unique turnkey experiences.

Software development

MBME OS powers payments, ticketing, government services, loyalty, and bespoke workflows from one resilient codebase.

Service aggregation

80+ utilities, telecoms, government services, and private entities services orchestrated via MBME middleware and API marketplace.

Operations command

Remote diagnostics, cash logistics, SLA monitoring, and predictive maintenance run from our Network Operations Centre.

Kiosk portfolio

Choose the model, we tailor the brain.

Every MBME kiosk is designed for a purpose. Explore our flagship kiosks and the experiences they facilitate.

Americano

Signature specs

  • Dual 27" portrait interactive displays
  • Quad cash cassette (12k notes) with recycler
  • PCI PTS chip, tap & mobile wallet acceptance
  • Integrated Emirates ID + biometric reader

Ideal deployments

  • Government service halls
  • Transport hubs
  • Utilities

Why clients pick Americano

  • Modular service bays enable <15 min maintenance windows
  • On-device edge compute with AI fraud detection
  • Ambient lighting & upper screen signage for campaigns
AI concierge kiosks

Human-grade service with analways-on avatar

Blend conversational AI, voice biometrics, and adaptive hardware to deliver guided journeys for residents, tourists, and VIP segments. From airport concierges to smart city info points.

Live avatar demonstration
In production
Presence
3D rigged humanoid with real-time lip sync
Languages
Arabic • English • Hindi/Urdu
Journey capture
Watch an active kiosk assist a resident with a bill payment. The avatar guides voice, card, and receipt selections while hardware components respond in real time with directional audio and LED cues.
Avatar SDK capabilities

Design the assistant your venue deserves

MBME Avatar SDK turns kiosks into intuitive and responsive hosts that adapt to airport concierges, smart city kiosks, government service centers, and VIP lounges.

Conversational intelligence

Voice-first assistant fluent in English and Arabic with sentiment detection and seamless hand-off to touchscreen flows.

Dynamic personas

Deploy branded avatars or hyper-real guides that adapt attire, tone, and prompts to the kiosk location.

Omni-channel brain

Integrates with contact centre, CRM, knowledge bases, and ticketing to resolve queries end-to-end.

Hardware synergy

Directional speakers, ambient lighting, and motion cues drive attention while maintaining privacy.

Hardware
Directional speakers, LED halos, and motion sensors
Integration
CRM, contact center, and knowledge base sync

Built for every journey your customers take

Transform Customer Touchpoints Into Revenue-Generating Digital Ecosystems

Smart payments

Bill aggregation, top-ups, charity donations, fines, and subscription renewals with multilingual UX and instant receipts.

Government services

Emirates ID, permits, and ministry fees with biometric verification and digital document issuance.

Mobility & travel

Metro and bus ticketing, parking, toll balance, tourism passes, and airline ancillaries synced to live inventory.

Retail & hospitality

Self-checkout, loyalty enrolment, concierge automation, gift cards, and click-and-collect lockers.

Hardware, experience OS, and operations in one stack.

Every kiosk we deploy includes proven building blocks. Mix and match modules to build your own customized experience.

Hardware DNA

  • Industrial touch displays with adaptive brightness and antimicrobial coating
  • Cash acceptor, recycler, and coin handling suites with tamper sensors
  • EMV L1/L2 card readers, NFC + mobile wallet acceptance & QR scanners
  • Thermal, A4, wristband, and label printers with consumable analytics
  • Modular cabinets, independent safe zones, CCTV, and environmental sensors

Experience OS

  • MBME kiosk OS with offline queueing, rollback protection, and OTA updates
  • Localized UI supporting English, Arabic, Hindi/Urdu and regional dialects
  • Dynamic content manager for contextual campaigns & advertiser inventory
  • Accessibility toolkit: voice guidance, height profiles, haptics, and high-contrast modes
  • Secure session management with tokenized journeys & PCI DSS L1 compliance

Operations grid

  • 24/7 network operations centre with AI telemetry and anomaly detection
  • Predictive cash logistics and smart routing for armored partners
  • Over-the-air firmware, content, and tariff updates across fleets
  • Real-time dashboards with APIs into ERP, CRM, and BI ecosystems
  • ISO 27001 aligned security, SIEM, incident playbooks & field-force app

Ready to build the UAE’s next flagship kiosk network?

Engage with our consultants to blueprint, prototype, manufacture, deploy, and operate your kiosks end-to-end.

Schedule a discovery workshopRequest kiosk catalogue